Money Back Guarantee – we are so confident that you will love Mad Hippie that if for any reason you are not completely satisfied, return your purchased product(s), full or empty, within 60 days of purchase from us and receive Skinspace credit for the cost of the product(s).
Our delivery rates are as follows:
48hr (tracked) - Free for orders over £20.00, otherwise £4.00
Next Day (tracked) - Free for orders over £50.00, otherwise £6.00
We ship worldwide and have access to the most competitive rates. For our full international shipping rates, click here.
Ordered something by mistake, or just changed your mind? No worries! You can return your products within 21 days of your order being placed.
If there's a fault with the product, we'll cover the return postage costs (up to £4.00) or share a link whereby you can generate a Royal Mail returns label at no cost to you.
If you've decided you no longer want/need the product, of course we'll take it back, but we won't be able to compensate you for the cost of getting the product(s) back to us. In the case where a pre-paid returns label has been used, £4.00 will be deducted from your refund to cover the cost of this.
Of course, the product(s) have to be in perfect, re-sellable condition, just as you'd like to receive them (except if the product(s) arrived damaged). Unfortunately that means, where the products have a seal, you can't break this, not even for a little test.
If your order has qualified for a free gift, the gift must also be returned in perfect, re-sellable condition before your refund or replacement can be processed.
Where a product has has a 'money-back guarantee', the cost of returning the product to us is borne by the customer, and Skinspace reserves the right to issue the refund by way of store credit (e.g. Skinspace Gift Card).
To return an item, just email us at firstname.lastname@example.org
Really great serum, works perfectly (been using it for 9 months and I keep receiving compliments about my skin), gentle and non irritating make this serum my favourite... Also ingredient list doesn't contain a single nasty so this is a no brainer!
I use this at night and the Vitamin C serum in the day. This routine works so well and I have noticed a vast improvement in my skin. This serum is definitely worth the price.
Have been using this every day for almost a year - a little goes a long way. Have just re-purchased. It definitely brightens the face, smoothes the skin and feels really nourishing. I never had any sensitivity to it or had to work up my usage. Smells lovely too. It's worth the price.
Very effective on my face with noticeable difference (brighten up, smaller pores etc.)
I'm using this VA serum every other night and after rosehip face oil as I have sensitive skin. It feels great so far, not irritating at all and the skin looks lovely!