Money Back Guarantee – we are so confident that you will love Mad Hippie that if for any reason you are not completely satisfied, return your purchased product(s), full or empty, within 60 days of purchase from us and receive Skinspace credit for the cost of the product(s).
Our delivery rates are as follows:
48hr (tracked) - Free for orders over £20.00, otherwise £4.00
Next Day (tracked) - Free for orders over £50.00, otherwise £6.00
We ship worldwide and have access to the most competitive rates. For our full international shipping rates, click here.
Ordered something by mistake, or just changed your mind? No worries! You can return your products within 21 days of your order being placed.
If there's a fault with the product, we'll cover the return postage costs (up to £4.00) or share a link whereby you can generate a Royal Mail returns label at no cost to you.
If you've decided you no longer want/need the product, of course we'll take it back, but we won't be able to compensate you for the cost of getting the product(s) back to us. In the case where a pre-paid returns label has been used, £4.00 will be deducted from your refund to cover the cost of this.
Of course, the product(s) have to be in perfect, re-sellable condition, just as you'd like to receive them (except if the product(s) arrived damaged). Unfortunately that means, where the products have a seal, you can't break this, not even for a little test.
If your order has qualified for a free gift, the gift must also be returned in perfect, re-sellable condition before your refund or replacement can be processed.
Where a product has has a 'money-back guarantee', the cost of returning the product to us is borne by the customer, and Skinspace reserves the right to issue the refund by way of store credit (e.g. Skinspace Gift Card).
To return an item, just email us at firstname.lastname@example.org
I like this face cream as it seems to focus on basic moisturizing instead of mixing all kinds of ingredients. I have oily skin usually but not so much with this one. Will buy it again!
Recommended this product and wow!
As a breastfeeding mum I’ve been on the hunt for good all natural products since I was pregnant & I can honestly say this is the best natural face cream I’ve found so far - truly natural & does exactly what it promises. I’ve been using it just a few weeks & I've noticed a huge difference to my skin, it’s smoother, brighter & more even. The cream is silky soft to apply but very light with a gorgeous subtle fresh scent. I am so happy I found this brand & will be purchasing more in the range. A great find worth every penny.
This product has been super kind to my highly sensitive skin and smells amazing. Works very well in the morning in conjunction with the Vitamin C serum. I wouldn't use any other brand going forward!
My skin is really temperamental - one day it feels really tight and dry, the next day my t-zone will be really oily. I have struggled for a while to find a moisturiser that gets the balance right for my skin, until now!
I’ve been using this product for a few weeks now and I’ve been really loving the results. I haven’t had any breakouts and my skin feels super hydrated.
I also have sensitive skin so I have to be really careful with the products I put on my face - I love that Mad Hippie are completely natural, free from any parabens/sulphates etc