Delivery & Returns

Our delivery rates are as follows:
UK

48hr (tracked) - Free for orders over £20.00, otherwise £4.00
Next Day (tracked) - Free for orders over £50.00, otherwise £6.00

International

We ship worldwide and have access to the most competitive rates. For our full international shipping rates, click here.

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Returns

Ordered something by mistake, or just changed your mind? No worries! You can return your products within 21 days of your order being placed. 

If there's a fault with the product(s), we'll refund your return postage costs. If you've decided you no longer want/need the product(s), of course we'll take it back, but we won't be able to compensate you for the cost of getting the product(s) back to us.

Of course, the product(s) have to be in perfect, re-sellable condition, just as you'd like to receive them (except if the product(s) arrived damaged). Unfortunately that means, where the products have a seal, you can't break this, not even for a little test.

If your order has qualified for a free gift, the gift must also be returned in perfect, re-sellable condition before your refund or replacement can be processed.

To return an item, just email us at support@skinspace.co

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